Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Keymox services, websites, and related materials (the “Services”). By using the Services, you agree to these Terms on behalf of yourself or the entity you represent. If you do not agree, do not use the Services.

“Keymox”, “we”, “us” and “our” refer to Keymox Media FZCO. Our registered office is Dubai Silicon Oasis – IFZA, P.O. Box 4333, Dubai, UAE.

We deliver performance marketing (search/PPC, paid social, programmatic), SEO and content programs, AI-powered creative (text, image, short-form video), and web design/development with secure payments integrations. Service details, deliverables, and timelines are defined in an agreed order, proposal, or statement of work (each an “Order”).

Global Classified Campaigns (Wropo). We also run international classified advertising via Premium packages on our partner network Wropo, enabling priority placement across homepage, category, regional, and search results in 241+ countries and 50+ languages. Availability, formats, and pricing may vary by market and inventory, and use of Wropo is subject to its own platform terms and policies.

We may improve or modify features over time to enhance quality, security, or compliance. Where material changes affect contractual obligations, we will coordinate updates with you.

Fees, billing cycles, taxes, and payment methods are set out in the Order. Certain services may require prepayment or deposits (e.g., media budgets, production costs). Invoices are due as stated; late or missed payments may lead to suspension until resolved. Media already purchased and completed work are not refundable unless required by law or explicitly stated.

Recurring offerings renew as described in the Order. You may cancel renewals as permitted, ensuring notice before the end of the current term to avoid renewal charges.

All payments made for digital services, including Premium ad packages, marketing campaigns, and subscription credits, are generally non-refundable. Once a service has been activated or delivered, you are not entitled to a refund.

Refunds may only be issued in limited cases such as: (i) duplicate transactions, (ii) technical errors resulting in service failure, or (iii) cancellations made before the service has started. In such cases, refunds will be processed to the original payment method, in the original currency, and may take up to 14 business days.

Promotional credits or free trial allocations cannot be exchanged for cash or refunded.

You retain rights to your content and assets. You grant Keymox a non-exclusive, worldwide license to use such content solely to perform the Services and fulfill the Order. We retain rights in our methodologies, templates, code, and platform materials unless otherwise agreed in writing.

When AI-assisted features are used, outputs may be probabilistic and non-unique. You are responsible for reviewing outputs for accuracy, suitability, and compliance (e.g., claims, trademarks, likeness rights). Avoid submitting confidential content unless explicitly agreed in writing.

Do not use the Services for unlawful, infringing, deceptive, defamatory, harmful, or abusive activities. Do not attempt to bypass security, probe systems, reverse engineer, or interfere with site operations. Do not distribute malware, spam, or scrape at scale without permission. Respect advertising and data protection regulations applicable to your campaigns.

The Services may integrate third-party platforms (e.g., analytics, payments, ad networks). Your use of those platforms is governed by their terms and privacy policies. You warrant compliance with applicable laws (including advertising standards, sanctions/export controls, and anti-bribery rules) in jurisdictions where you operate.

Your use of the Services is subject to our Privacy Policy. We apply commercially reasonable safeguards and comply with applicable data protection laws where required. You are responsible for providing appropriate notices and obtaining required consents from your users where you direct or configure data collection.

We aim for high availability and take reasonable steps to protect systems (e.g., encryption in transit, access controls, logging). Nonetheless, no method is flawless; outages or incidents may occur. We will act diligently to restore service and mitigate impact.

Except as expressly stated in an Order, the Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory (including merchantability, fitness for a particular purpose, and non-infringement). Campaign results depend on factors beyond our control (market conditions, platforms, competition, and budgets).

To the maximum extent permitted by law, Keymox will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, revenues, data, or goodwill. Our aggregate liability related to the Services will not exceed the fees paid to Keymox for the Services giving rise to the claim in the twelve (12) months preceding the event.

You agree to defend, indemnify, and hold harmless Keymox from claims arising out of your content, your campaigns, your misuse of the Services, or your breach of these Terms or applicable law.

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Courts of Dubai have exclusive jurisdiction. We may update these Terms to reflect changes in law or our practices; material updates will be reflected on this page with the “Last updated” date.

Questions or requests? Email or use our contact form. We aim to respond promptly and within legally required timeframes.